At TULMORION, we are committed to providing you with the highest quality products and customer satisfaction. If you are not completely satisfied with your purchase, our returns policy outlines your options.
To be eligible for a return, your item must meet the following conditions:
- It must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- You must have the receipt or proof of purchase from TULMORION.
- Returns must be initiated within 30 days of purchase.
Certain items are non-returnable. These include:
- Gift cards
- Personal care items
- Sale items
To initiate a return, please contact our customer service team at
[email protected]. Include your order number and details of the product you wish to return.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.
If you need to exchange an item for the same product, please email
[email protected] to arrange the exchange.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
For further details, please visit our official website at
www.tulmorion.com.